DON'T SHOP ALONE,
WE ARE HERE TO HELP

In need of a car? Don’t want to sit in a dealership for hours. We make the auto buying process easy. Our concierge service takes the headache out of car buying.  We work with a large network of dealers to get you the car you want at an exceptional price.
THERE ARE BENEFITS TO CREDIT UNION MEMBERSHIP

One of the many perks that you receive is access to our auto buying service.  You will have personal assistance from start to finish. Call us today at 1-800-284-5173 and tell us what you’re looking for.

Why Should You Use Our Service?

See why a Member Auto Representative who personally assists you makes a difference.
Consult with you about your needs
Search through high quality dealer inventory
Handle all communications with the dealer
Confirm the vehicle availability to avoid useless trips
Save you from making trips to multiple dealers
Review the CarFax report with you
Ensure pricing is fair and you don’t overpay the vehicle’s book value
Work to get you a fair price for your trade-in
Work with your loan officer to make the financing easy
Coordinate delivery to your branch, home or office
Overpay
Spend hours at the dealership
You don't know how trustworthy the dealer is
You may get too little for your trade-in
Multiple sales people may constantly attempt to contact you
You may not get the best service after the sale
Benefits of Working with Us
Consult with you about your needs
Search through high quality dealer inventory
Handle all communications with the dealer
Confirm the vehicle availability to avoid useless trips
Save you from making trips to multiple dealers
Review the CarFax report with you
Ensure pricing is fair and you don’t overpay the vehicle’s book value
Work to get you a fair price for your trade-in
Work with your loan officer to make the financing easy
Coordinate delivery to your branch, home or office
When You Shop Alone
Overpay
Spend hours at the dealership
You don't know how trustworthy the dealer is
You may get too little for your trade-in
Multiple sales people may constantly attempt to contact you
You may not get the best service after the sale

HOW MUCH DOES THIS SERVICE COST?

Free to credit union members*

*We are paid a small marketing fee if you purchase through our network of dealerships.  This fee is never added on top of any advertised price.

*Not a member – become one today. Call and we will recommend a great credit union to you.

*Our Auto Buying On Demand service is handled through our dealer side of the service and we are compensated by selling the vehicle directly to you.  This service is available when we have to special order a vehicle through our nationwide platforms to help you find a specific vehicle that may not be available locally.

There are Three Ways to Start

Or if you’d like, TELL US ABOUT YOUR TRADE and we’ll get started with that information.

Buying Assistance

Would you rather start your search from scratch?  Begin by telling us what you want, and we’ll take it from there.

Search Inventory

The dealer AutoMall, has thousands of available new and used cars, which can be delivered in hours.

Give Us A Call

If you prefer, give us a call to speak with someone before you start. Our reps are standing by to help you.

How does our auto-buying service work?

IT’S THE DIFFERENCE THAT MATTERS

Auto Assistance, LLC is a premier auto buying service dedicated to serving credit union members founded by Tywone Thomas. We help members locate their next vehicles, negotiate their deals, and oversee their entire transactions. Our goal is to make car buying more relaxed and provide a safe delivery. We focus on eliminating the stress in auto buying for our credit union members. Our program is successful due to our solid working relationships with our credit union partner and dealer network partners. Our dealer partners see the value, understand the niche market we serve and have a goal that is focused on long-term volume growth, and not just short term success.

STEP 1

Let us help you find the right auto..
START NOW

STEP 2

We assign a Member Auto Representative.

Our goal is to respond in a quick manner.

STEP 3

We’ll contact you.

We introduce the program, listen to your search goals and set expectations.

STEP 4

It’s time for us to search.

Our member auto reps comb through thousands of options.

SEE OUR INVENTORY

STEP 5

Send auto options.

We communicate options via e-mail and follow-up with a phone call.

COLLECT TRADE INFO

STEP 6

Contact the dealer.

Our team checks on the vehicle availability and confirm member pricing. We also pull the NADA and check the CarFax report.

STEP 7

Time to update the loan officer.

We keep credit union reps and members in touch. This gets members a payment quote quickly and ensures a smooth delivery.

STEP 8

Set an appointment.

Our member auto reps set up an appointment time to see the auto. If all is done well, final documents are signed and the loan is processed.

Let's Celebrate

We love to share recent deliveries.  We never know what each vehicle means to every member, but through all of the photos we’ve taken and stories we’ve heard, it’s certainly fun to share their special experience.